1. Shipping Origin
Your order will be shipped from Japan (Osaka).

2. Time to Ship
Orders are typically shipped within 2-5 business days after payment confirmation.
Please note that shipping may take longer during weekends, national holidays, and long holiday periods.

3. Estimated Delivery Times
Japan: 1-3 business days
Europe/North America: 3-12 business days
Other regions: 5-14 business days
*Delays may occur due to customs procedures or circumstances of the shipping company.

4. Shipping Fees
Shipping fees are calculated automatically at checkout.
For deliveries within Japan, orders over 30,000 yen qualify for free shipping.

5. Customs Duties and Import Taxes (Important)
For deliveries outside Japan, customs duties, import consumption taxes, customs clearance fees, etc., may apply. These costs are the responsibility of the customer.

6. Incorrect Shipping Address
If the address information entered at the time of order is incorrect, the cost of reshipment will be borne by the customer.

7. Refusal to Receive
If a package is returned due to the customer's refusal to receive it or prolonged absence, a refund may be issued after deducting return shipping costs and reshipment fees.